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Returnare produs


robocop222

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Acum 11 zile am cumparat un telefon online la distanta si dupa 4 zile am cerut sa il returnez.

Au spus ca in 5 zile imi returneaza banii.Spun ei ca cica au pus vineri banii in cont desi cand i-am sunat se faceau ca nu stiu desi vorbisem cu cateva ore inainte.

Ce pot face daca nu primesc banii in termen de 14 zile de la returnare?

Pot face plangere la politie sau la anpc?

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  • Moderator

Tu ai impresia că poliția e firmă de recuperări?

Mergi la Protecția Consumatorului, ei sunt competenți să soluționeze astfel de probleme.

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  • Moderator

Daca functionarii de la "Protectia Consumatorului" nu iti ofera sprijin, ai optiunea de a chema in judecata societatea comerciala respectiva, intrucat este vorba de un litigiu civil intre cumparator si vanzator.

Edited by CITADELA
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